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Our staff is the heart and base of both of our practices. Experience,
quality, integrity, and innovation are the best terms to describe our
team. The satisfaction of giving you the best dental care is what motivate
us to improve every day the services we offer to you. We love to see all
our patients happy by giving them the best results on each visit to our
clinic. With a smile, you will find all of us pleasant and eager to help
you get the solution to accomplish your maximum oral health and personal
appearance.
As we describe below the main role of each one of our staff members,
you will find all of them willing to help you with your questions, so
don't hesitate on sharing with us your needs and concerns.
OUR OFFICE MANAGERS
Gail & Sue are the first person you will probably see or talk
to when you contact our offices, Gail at the Oak Meadow office and Sue
at the Bascom one. With a great sense of humor, proficiency and
more than 20 years in the dental field, they are in charge of dealing
with insurance claims and balance portions of our patients' accounts.
Contact them respectively in case you have any questions regarding co-payments
or explanation of benefits after your treatment is done. Gail and Sue
will also help you to arrange your appointments reserving the time
that is convenient for you, as well as to schedule your six-month recalls.
Additionally, you can contact them in case you need to update information
such as: change of address, phone number, dental insurance, etc.
OUR DENTAL ASSISTANTS
Debora, Julia, Justin & Shelley are the doctors' opperative
assistants and they have the responsibility for patient education on our
clinic. With their sympathetic and courteous way, they will address any
question you could have regarding your dental treatment or preventive
care. Additionally to being fluent in English, Debora speaks Spanish.
You can communicate with her in any of those languages if you prefer.
OUR DENTAL HYGENIST
Cathy, Sarah & Dorothy are responsible for helping our patients
to develop and maintain their good oral health. They can explain you the
relationship between diet and oral health or inform you how to select
toothbrushes as well as show you how to brush and floss properly. They
take care of examining your teeth and gums, recording the presence of
diseases or abnormalities and keep you coming to our office per individual
needs on a regular basis.
OUR IT COORDINATOR
Carmen is the responsible for the implementation of the
computer systems in our office. Her main role is to provide the software
and technology applied to the dental care to facilitate patient education.
Also you can contact her if you have any suggestions or technical problems
with this website.
OUR RESEARCH AND EDUCATIONAL CENTER DIRECTOR:
Dr. Dircilene Souza is responsible for the development of our
clinical research and the preparation of scientific papers and seminars
in our attempt to provide our patients with evidence base dentistry as
a standard in dentistry to get you well informed of all available options
of treatment to achieve the more predictable results. Dr. Souza became
the first female dentist to obtain a PhD's degree in Implantology in Brazil
in 2006 and she is fluent is Portuguese.
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